The purpose of this policy is to ensure that all the requirements and expectations of customer are fully met, by the means of provided high level services by the employee and senior management, which will guaranteethe full customer satisfaction, successful and long-term cooperation, but also with benefit the company in the manner of time and cost.

We strive to achieve total customer satisfaction by virtue of providing quality educahon through...

• Compliance with statutory and regulatory requirements
• Regular review of effectiveness of Quality Management System and gain ISO 9001 :2015 Certificate
• Integration our partners, vendors and subcontractors to our values.
• Continuously monitoring and analyzing processes performances through definition and follow-up of objectives by means of measurable indicators, as a natural self -assessment system for all processes concerned.
• Ensuring an appropriate level of employee tTaining in relation to service operations and quality aspects in all areas of our operations.
• Annually reporting the results achieved and proposing consequently an action plan within the management review, pursuing the enhancement of our Quality Management System.
• Continual iniprovement of Quality Management System processes.